Data Deletion Policy

Overview

At TMBoyz LLC, we respect your right to control your personal data. This page explains how data is stored in Pyralinks and how you can delete it.

What Data Do We Store?

Data Stored Locally on Your Device

Pyralinks stores the following data locally:

• Puzzle Progress: Your completion status for each puzzle
• Game Saves: In-progress puzzle states
• App Settings: Your preferences and configuration
• Cached Puzzles: Downloaded puzzle content for offline play

Data Stored on Our Servers (If You Create an Account)

If you choose to create an account, we store the following in the cloud:

• Account Identifier: Unique account identifier (AWS Cognito subject ID) used to link your puzzle data to your account
• Account Information: Email address, password (securely hashed via AWS Cognito), and basic profile information from social logins (email and name, when provided)
• Puzzle Results: Your puzzle completion results and progress synced across devices, linked to your account identifier
• Account Metadata: Account creation date and authentication tokens

Note: We do not store profile pictures or other extended profile information from social providers. Your email and name are only used for display in the app; the Cognito subject ID is used to link your puzzle data.

Other Server-Side Data

We collect minimal server-side data regardless of account status:

• Advertising Data: Anonymous analytics from Google AdMob/AdSense (aggregated, not personally identifiable)
• Crash Reports: Technical diagnostics when the app crashes (collected by advertising SDKs)
• Access Logs: Server logs for security and troubleshooting (IP addresses, timestamps)

How to Delete Your Data

1. Delete Your Account (Cloud Data)

If you have created an account, you can delete it directly from the app:

What gets deleted:

• Your unique account identifier (Cognito subject ID)
• Your account credentials (email/password or social login connection)
• Basic profile information (email, name)
• All cloud-stored puzzle results and progress linked to your account
• Account creation date and authentication tokens

What remains:

• Local puzzle data on your device may be retained or removed depending on your device's account configuration (see section 2 below for manual deletion options)
• You can continue using the app without an account

2. Delete Local App Data

This deletes all locally stored data on your device, including puzzle progress, game saves, and app settings.

Mobile Apps (iOS/Android)

iOS:

1. Open Settings app on your iPhone/iPad
2. Scroll down and tap on Pyralinks
3. Tap "Delete App" or "Offload App"
   • Delete App: Removes app and all data completely
   • Offload App: Removes app but keeps documents and data
4. Confirm deletion

Android:

1. Open Settings on your Android device
2. Go to Apps or Application Manager
3. Find and tap Pyralinks
4. Tap "Storage" or "Storage & cache"
5. Tap "Clear data" or "Clear storage" to delete all app data
6. Alternatively, tap "Uninstall" to remove the app entirely

Web App (Browser)

1. Open your browser's settings
2. Navigate to Privacy or Site Settings
3. Find Storage or Cookies and Site Data
4. Search for "pyralinks.com"
5. Click "Clear data" or "Remove" to delete all stored data including:
   • Cookies
   • Local Storage (puzzle progress and settings)
   • Cached files

3. Request Other Server-Side Data Deletion

If you want us to delete other server-side data associated with you (analytics, crash reports, access logs), you can submit a deletion request. Note that account data should be deleted using the in-app delete button (see section 1).

What We Will Delete:

• Any personally identifiable information in our logs
• Crash reports containing your device information
• Analytics data associated with your device (where possible)

Note about account data: The recommended method to delete your account is using the in-app delete button in the User Accounts page for immediate deletion. If you cannot access the app, contact us at support@tmboyz.com and we will assist you with account deletion after verifying your identity.

What We Cannot Delete:

• Aggregated anonymous analytics (already anonymized, not linked to you)
• Data required for legal compliance or security purposes
• Backup data (will be deleted within our normal backup retention period of 90 days)

Data Deletion Timeline

Automated Data Deletion

Even without a request, we automatically delete certain data:

• CloudFront Logs: Deleted after 90 days
• Functional Cookies: Expire automatically after use

Third-Party Data

We use third-party services that may retain some data according to their own policies. To delete data from these services:

• AWS Cognito (Accounts): When you delete your account using the in-app button, your account data is deleted from AWS Cognito immediately
• Social Login Providers (Facebook, Apple, Google): If you used social login, disconnecting your account in the app removes the connection. You may also need to revoke app permissions in your social provider's settings
• CloudFront CDN: Covered by our deletion request process
• Google AdMob/AdSense: Advertising data is collected and controlled by Google. You can manage your Google advertising data and preferences at adssettings.google.com or through your device's privacy settings (reset advertising ID, opt out of personalized ads)

For more information, please review our Privacy Policy.

Questions About Data Deletion?

If you have questions about how to delete your data or want to verify that your data has been deleted, please contact us.